Frequently Asked Questions
What is is a movie ticket rewarding program designed to cater movie tickets to corporate & companies as per their budget and requirement for their end-customers. It is an ideal option for:
  • Incentive Program
  • Promotional Activities
  • Complementary Offer
  • Referral Activities
What is voucher?
It is a special kind of voucher with a unique number which is required during your account activation to book movie.

How will I get this movie ticket?
You can get this voucher either in print, through email or sms.

Can I book tickets directly at the multiplex?
No. To avail movie tickets, you need to follow the procedures of activation & registration for booking as explained in
'How It Works' section.

Can I transfer this tickets to someone else?
No, tickets are not transferrable.

Is there any expiry date of the voucher?
Yes. There is a certain validity period of the voucher which is mentioned in the voucher itself

Can I get to watch movie of my choice and show time?
Definitely, you will able to watch movie of your choice and time as mentioned in your Movie Voucher. However it is
required to provide alternate options of choice and time of the movie.

Can I choose the seats before booking?
No. Seat choice is not available, but we ensure you get the best possible seat option while booking.

What if the voucher is lost?
It's a bad luck since lost vouchers cannot be availed/ reissued.

How to cancel or modify the booked tickets?
Once the show and seats are booked, it cannot be cancelled or modified.

Are my friends eligible to watch movie who have not registered in
Sorry, but ticket booking is considered as a reward movie tickets and can be availed by only special customers who have been gifted complementary Movie Vouchers by the corporate.

Can I book yet to be released movie tickets?
No, only currently running movies can be booked.

What's the time range to book a ticket?
A minimum of 2 days in advance is required to book a ticket of

Can I gift these vouchers to my employees during festivals?
Of course! We suggest to buy bulk vouchers and gift them to your employees as an incentive.

If your query is not answered yet, please mail us at zoopmovies[at]ConnectCountrywide[dot]com, we would be happy to assist you.